The development and maintenance of a CRM Desktop based system was one of the essentially parts of the
system I had worked on.
This system featured a variety of modules that were created for a range of clients, and some bespoke
functionality.
I was also involved in the development of an API that could expose the data stored from this sytem.
An additional part I worked on was the development of a range of web portals front and back-end, that
would be used again as a way to view this data. Sometimes
there was the need for some integration work with third party telecom software.